Privacy Policy for YourGarageOnline.com
1. Introduction
At YourGarageOnline.com (“we”, “us”, or “our”), we are committed to safeguarding the privacy and personal data of our website visitors, users, customers, and all data subjects whose information we process. Protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”) and the California Consumer Privacy Act (“CCPA”), is a fundamental principle of our operations. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you engage with YourGarageOnline.com.
2. Scope of This Privacy Policy and Role as Data Controller
This Privacy Policy applies to personal data collected via our website YourGarageOnline.com, related services we provide through the site, and communication between you and our team. For the purposes of applicable data protection laws, YourGarageOnline.com acts as the “data controller” of your personal data, meaning we determine the purposes and means of data processing.
3. Categories of Personal Data We Process
We only collect and process personal data to the extent necessary and in accordance with applicable law. The categories of personal data we may collect include:
A. Usage Data: This includes information about how visitors interact with YourGarageOnline.com, such as your IP address, browser type and version, time zone setting, geographical location, operating system and platform, page views, page response times, click paths, and session identifiers.
B. Account Data: When you create an account or engage in transactions with us, we may collect your full name, billing and shipping addresses, email address, telephone number, and login credentials.
C. Profile Data: This includes user-generated preferences, product selections, purchase history, saved items, usage behavior, and personalization settings.
D. Communication Data: This encompasses correspondence you send to us, including emails, contact form submissions, technical support requests, and call logs.
E. Technical Data: Information collected from your device, such as device identifiers, screen resolution, browser plug-ins, language settings, installed fonts, and system configuration.
F. Transaction Data: We may collect details of purchases or transactions you conduct through YourGarageOnline.com, including payment details (processed via secure third-party gateways), delivery addresses, and invoice records.
G. Preference Data: Includes your communication preferences (such as opting into newsletters or promotional content) and marketing consent information.
4. Legal Bases for Processing Personal Data
We process personal data only when we have a lawful basis to do so under relevant data protection regulations. These bases include:
– Contractual Necessity: To fulfill a contract or provide services you request (e.g., processing an order).
– Consent: Where you have provided explicit consent for specific uses (such as receiving marketing communications).
– Legal Obligation: To comply with applicable legal or regulatory requirements.
– Legitimate Interests: To protect our business operations, improve the functionality of YourGarageOnline.com, or ensure network and information security, provided such interests are not overridden by your fundamental rights and freedoms.
5. Your Rights as a Data Subject
Depending on your jurisdiction, you may have the following rights concerning your personal data:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You may request that inaccurate or incomplete data be corrected or updated.
– Right to Erasure: You can request deletion of your data under certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.
– Right to Restriction: You may request a restriction in data processing when you contest the accuracy or lawfulness of our processing.
– Right to Data Portability: You can receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller.
– Right to Object: Where we rely on legitimate interests or direct marketing, you have the right to object to such processing.
To exercise any of the above rights, please contact us at [email protected]. We may require verification of your identity before completing your request.
6. Security Measures
We employ a range of technical and organizational security measures to protect your personal data from unauthorized access, accidental loss, or unlawful destruction. These measures include:
– Data encryption in transit (HTTPS/SSL) and at rest
– Access controls and role-based permissions
– Secure data storage and regular system updates
– Daily backups and robust disaster recovery protocols
– Employee training and awareness on data handling best practices
7. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar protections, we ensure appropriate safeguards are implemented. This may include the use of Standard Contractual Clauses (SCCs) approved by the European Commission or adherence to recognized data protection certifications where applicable.
8. Data Retention
We retain your personal data only for as long as is necessary for the purposes described in this policy or for compliance with legal obligations. Data retention periods vary depending on the data category:
– Usage Data: Typically retained for up to 12 months
– Account Data: Retained while the account is active and for up to 6 years after termination
– Profile and Transaction Data: Retained for 7 years for financial and tax compliance
– Communication Data: Stored for up to 3 years for operational support tracking
– Technical and Preference Data: Retained as long as needed to render services or as governed by your preferences or cookie settings
Upon expiry or if no longer necessary, data is securely erased or anonymized.
9. Cookie Policy
YourGarageOnline.com uses cookies and similar tracking technologies to enhance your experience and improve our website. We employ the following categories of cookies:
– Essential Cookies: Necessary for core website functionality and user authentication.
– Functional Cookies: Allow us to remember your preferences and personalize your content.
– Analytics Cookies: Collect information on how users interact with our site in order to improve performance, provided via services such as Google Analytics.
– Performance Cookies: Monitor site speed, mobile optimization, and user-interface responsiveness.
10. Cookie Management and Compliance
We integrate consent mechanisms in accordance with GDPR and CCPA standards. On your first visit, you will be provided with clear notice and a choice to permit or deny cookie categories beyond essential functionality. You can change your consent settings at any time using the cookie control panel available on YourGarageOnline.com, or via your browser settings. If you are a California resident, you may also opt out of the sale or sharing of your personal information through a dedicated “Do Not Sell or Share My Personal Information” link.
11. Protection of Children’s Privacy
YourGarageOnline.com does not knowingly collect personal information from children under the age of 13. If we become aware that personal data from a child has been collected without verifiable parental consent, we will take steps to delete such data. Parents or legal guardians who believe their child has provided information should contact us at [email protected].
12. Policy Updates
We reserve the right to modify or update this Privacy Policy to reflect legal, regulatory, or operational changes. We will notify you appropriately of material changes, such as updates posted on this page or through direct communication if warranted.
13. Contact Us
If you have any questions about this Privacy Policy, how YourGarageOnline.com handles your personal data, or would like to exercise your data protection rights, you can reach us at:
Email: [email protected]
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YourGarageOnline.com is committed to respecting your privacy and ensuring compliance with applicable data protection laws. If you have concerns regarding our practices or how we process personal information, do not hesitate to contact us at the above email address.